To maximise results, you need access to real-time data and the ability to generate reports quickly. The more data you have, and the more easily you can collect it, the more value you can provide to your customers.
However, with a fleet of machines in different factories and no way of monitoring their performance without physical access, it’s impossible to get a complete overview of how they’re all functioning in real-time and which customers need your attention.
It used to be the case that you’d only hear about problems from customers themselves, first hand. But things are changing fast. Now, it’s even possible to prevent problems before they materialise.
Your Customers Have The Data
Your customers have both the machines and therefore access to essential data. But it isn't meaningful or useful to them without insights – which, for the most part, can only be interpreted by technical experts. You can’t stay on-site all the time, and they don’t have the time or expertise to run off reports all day long to monitor progress.
Lots of existing solutions focus solely on collecting raw machine data, rather than packaging it in a meaningful way for you and your customers. While collecting data is fine, if you don't use this essential information to reach optimal machine and factory efficiency – what’s the point? It’s just too much work to get things up, running, and under control.
Portal To Efficiency
What OEMs need is a solution that continually collects data from all machines – and all customers – to give you both vital real-time insight and the ability to troubleshoot remotely. A one-stop portal complete with all current and past information to provide you with a solid ground for analysis to build better machines and services.
Inimco’s cloud-based solution offers all of this functionality and more. Deployed securely as SaaS, or in your own cloud, our solutions record and process all essential data from all of your customers’ machines, giving you everything you need to accurately monitor machine performance – from any device or location. This means that you can create meaningful, insightful dashboards for your customers or yourself.
With our secure portal, your end users and customers will also get full access to each piece of information, helping service engineers get the insight they need to prevent system failures and to carry out preventative maintenance.
A Few Questions And You’re Good To Go
Want to give our integrated data solution a try? Get in touch with us to discover the best solution for you and your customers.
After onboarding, you can start monitoring and reviewing machine statuses right away.
Effectively monitor how your customer installations are running and do it all remotely. Learn how and when to act before any inefficiencies impact your customer's day and production results.
Your customers won’t know how they ever functioned without you.